I have to be into the minority then cus they’ve had my bank details since Monday and We nevertheless have actuallyn’t gotten my payment 😫

Sara, ive received my last reaction from provident offering ВЈ16, 500 it was for 31 loans from 2007 to 2015 once I cleared them down this was at line using what fso advised as i had formerly only been granted 4 loans i january together with compensated me personally just below ВЈ4600 After tax therefore took it to ombudsman, i dont mean to sound ungrateful its a great quantity but appears low if I became compensated that in January for 4 loans, any suggestions??

Sara (Financial Obligation Camel) says

had been the 4 loans upheld bigger loans? these 31 loans, have you got a set of them and exactly how much interest you paid in it? just how much associated with the 16500 is “8% statutory interest”, have they said?

The loans upheld were as follows i dont have interest amunts simply the information on loans ВЈ200 ВЈ900 ВЈ800 ВЈ200 one other lians had been all which range from ВЈ100 to ВЈ1900 being the greatest and a ВЈ1700 one i paid them Off im full simply not the attention details

The redress ВЈ9863

I’ve all details of past redress too im just extremely unclear about any of it all

Sara (Financial Obligation Camel) says

It is advisable to ask Provident for a listing of your loans therefore the interest you paid for each, thats the only means to exercise in the event that redress ВЈ9863 is proper.

Hi thanks il try calling them before chq comes i’ve a total of all of the loans ВЈ13, 940 thays maybe maybe not such as the 4 refunded already all of the times these people were taken and settled simply not the attention, the redress that is previous, and ВЈ2152 https://installmentloansite.com/installment-loans-or/ interest for 4 loans , do u think it appears appropriate in your viewpoint sara before a stone the ship

Sara (Financial Obligation Camel) says

I’m sorry We can’t imagine. If that loan ended up being refinanced early, you could have compensated really interest that is little. However some of the loans do sound large and this will probably be worth considering.

You aren’t “rocking the boat” you paid on each loan– it is absolutely reasonable to ask for the details of the interest. And in the event that you look at that and realise it can total up to the existing offer, you then simply inform them it is fine.

Can anybody please advise? We began my Provident claim back in July this current year, got my variety of loans, pretty quickly, In Sept they contacted us to state that We could contact the FOS, that we did, On Oct 14th We got this response through the FOS, but i wish to understand, shall We simply have fun with the waiting game or do i have to contact the FOS? Can it be simply an incident of waiting in order for them to bypass to picking mine up.

Many thanks when it comes to given information you delivered us. I’m sorry we’ve maybe not held it’s place in touch with you sooner.

Like numerous organisations adjusting to the Covid-19 outbreak, we’re being forced to work differently. When it comes to security of y our staff, plus in line with government guidance, our instance handlers are a home based job therefore we have restricted access to the workplace.

We have been getting letters, but you will find delays in starting and replying for them. So be sure to just send us upload if you can’t call us by phone or e-mail.

We’ll be in contact when we could. For the time being, that you need our help more urgently – please call us to let us know if you’re experiencing severe ill-health or financial hardship – or your particular circumstances mean.

Simply wait now. It took me personally 4 months from me personally contacting the Financial Ombudsman in their mind contacting me personally informing me personally a instance handler had picked up the situation. I’m simply looking forward to my cheque from their website now but We made my problem to provident at the conclusion of January so all in most its taken me personally 9-10 months to make the journey to cheque phase. From whining, passing to ombudsman. Ombudsman using it on, ombudsman contacting provident, provident telling them they’ll spend up and provident giving me personally a page aided by the numbers of simply how much they’re investing. I am hoping this can help.

Many thanks Julie.

Hoping you receive your cheque extremely quickly … enjoy … and Stay Safe.